We aim to deliver luxury hair products safely, quickly, and reliably.

Shipping
Processing Time: Orders are processed within 1–3 business days.

Domestic Delivery: 3–7 business days.

International Delivery: 7–15 business days (subject to customs clearance).

Tracking: Provided once your order is dispatched.

Customs & Duties: International customers are responsible for any import charges.

Returns & Exchanges
Due to hygiene and safety reasons, wigs, extensions, closures, frontals, toppers, and hair patches must remain unused, unworn, unwashed, and unaltered to be eligible for return.

Eligible Returns: Defective, damaged, or incorrect items.

Reporting Issues: Must be reported within 48 hours of delivery with photos/videos.

Refunds: Processed within 5–7 business days after inspection.

Non-Returnable Items: Custom-made, personalized, colored, or special-order products.